Frequently Asked Questions
Yes. We currently only deliver to the U.K.
The estimated delivery time is:
Processing time: 1–2 working days (Monday–Friday)
Shipping time: 6–8 working days (Monday–Friday)
Total delivery time: approx. 7–10 working days from date of purchase.
Further details can be found in our shipping policy:
👉 https://www.veyralondon.com/pages/shipping-policy
As part of our exclusive sale, we’re experiencing a higher volume of orders, so your patience means the world to us. We’re doing everything we can to deliver your pieces as swiftly as possible.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
Return shipping costs are the responsibility of the customer, unless the item arrives damaged or incorrect. In such cases, we will cover the return costs.
Once we have received your return, please allow up to 7 days for the refund to be processed and credited back to your account.
You can find our full return policy here:
Return Policy
You can enter your discount code at checkout. On the checkout page, look for the “Discount Code” box, type in your code, and click “Apply". The discount will be reflected in your total. If you have any issues, feel free to contact us.
We accept all major debit and credit cards, as well as PayPal, through secure checkout.
You can track your order by clicking on the link provided in your shipping confirmation email. Have your tracking number handy?Click here to track your order directly.
If your question has not been answered above, our customer service team will be happy to help.
Contact us here:
👉 Contact form: https://www.veyralondon.com/pages/contact-us
👉 Email: info@veyralondon.com
👉 Tel.: +44 7441 423315
Our customer service responds within 12-24 hours on working days (Monday-Friday)
30-Day Returns
Free UK Shipping
Customer support
30-Day Returns
Free UK Shipping