Frequently Asked Questions

Yes. We currently only deliver to the U.K.

The estimated delivery time is:

Processing time: 1–2 working days (Monday–Friday)

Shipping time: 6–8 working days (Monday–Friday)

Total delivery time: approx. 7–10 working days from date of purchase.

Further details can be found in our shipping policy:
👉 https://www.veyralondon.com/pages/shipping-policy

As part of our exclusive sale, we’re experiencing a higher volume of orders, so your patience means the world to us. We’re doing everything we can to deliver your pieces as swiftly as possible.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

Return shipping costs are the responsibility of the customer, unless the item arrives damaged or incorrect. In such cases, we will cover the return costs.

Once we have received your return, please allow up to 7 days for the refund to be processed and credited back to your account.

You can find our full return policy here:
Return Policy

You can enter your discount code at checkout. On the checkout page, look for the “Discount Code” box, type in your code, and click “Apply". The discount will be reflected in your total. If you have any issues, feel free to contact us.

We accept all major debit and credit cards, as well as PayPal, through secure checkout.

You can track your order by clicking on the link provided in your shipping confirmation email. Have your tracking number handy?Click here to track your order directly.

If your question has not been answered above, our customer service team will be happy to help.

Contact us here:
👉 Contact form: https://www.veyralondon.com/pages/contact-us
👉 Email: info@veyralondon.com
👉 Tel.: +44 7441 423315

Our customer service responds within 12-24 hours on working days (Monday-Friday)

30-Day Returns

30-Day Returns

If your piece isn’t the perfect fit, you can easily return it within 30 days of delivery. Your satisfaction always comes first.
Free UK Shipping

Free UK Shipping

We make shopping effortless with free delivery anywhere in the United Kingdom on all orders, so your items arrive safely and conveniently at your door.
Customer support

Customer support

Enjoy peace of mind knowing our dedicated customer support team is ready to assist with any question or concern to make your experience truly seamless.