Terms of Service
Terms of Service
These Terms of Service govern your use of the Veyra London website and your purchase of any products from us.
“Veyra London” is the trading name, registered at Trasmolenlaan 12, 3447 GZ Woerden, Netherlands. VAT Number: NL005240549B24. DUNS Number: 473425468.
1. Using Our Website
By using this website, you agree to these Terms of Service. You must be at least the age of majority in your country of residence to make a purchase.
2. Prices, Currency and Taxes
- All prices shown on our website are displayed in GBP (£).
- Product prices shown on the website include all applicable taxes and duties for UK deliveries.
3. Shipping Origin & DDP Guarantee
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Origin: Orders are fulfilled and dispatched from our professional logistics partners in China.
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DDP Shipping: To ensure a transparent shopping experience for our UK customers, we ship all orders via Delivered Duty Paid (DDP).
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No Extra Costs: This means that Veyra London takes full responsibility for all import duties, customs fees, and VAT. The price you pay at checkout is the final price; you will not receive any additional bills from customs or couriers upon delivery.
4. Customs Compliance
While orders originate internationally, our DDP process ensures that all customs clearance is handled by us. Customers are not responsible for import-related fees for deliveries within the United Kingdom.
5. Orders and Payment
- You agree to provide accurate and complete billing and shipping information.
- We reserve the right to cancel or refuse any order if suspicious or fraudulent activity is suspected.
- Payment is taken securely at checkout using approved payment providers.
6. Product Information
We aim to display product images and descriptions as accurately as possible, but variations in colour or appearance may occur depending on your device.
7. Returns and Refunds
Our full Returns & Refunds policy forms part of these Terms. You can read it here:
8. Limitation of Liability
Limitation of Liability We strive to ensure your order arrives within the estimated delivery window. In the event of a significant delay, we will proactively work with our logistics partners to resolve the issue and ensure your order is delivered. Our total liability for any claim related to your purchase is limited to the amount you paid for the product. We are not liable for any indirect, incidental, or consequential losses.
9. User Behaviour
- You must not misuse our website, interfere with security features or engage in harmful or unlawful activity.
- You may not reproduce, copy or exploit any part of the website without written permission.
10. Personal Information
Your personal information is handled according to our Privacy Policy.
11. Changes to these Terms
We may update these Terms occasionally. Continued use of the website indicates acceptance of any changes.
12. Governing Law
These Terms of Service are governed by the laws of The Netherlands.
13. Contact Information
Customer Services Hours:
Monday to Friday: 9:00 - 17:00 CET
Email: info@veyralondon.com
Phone Number: +44 7441 423315
Information about the company
Trade Name: Veyra London
Business Address: Brancusistraat 73, 1328 NG Almere, Netherlands
VAT Number: NL005240549B24
DUNS Number: 473425468
Contact Form: Click here
Last updated date: February 17, 2026